Villa Rosa Sorrento - סורנטו

Firstly the Villa Rosa is not a Hotel or b&b, it is ‘Rooms to. The rate is pretty good, but don’t be fooled many of the basic services (including customer service) that we all expect as standard are non-existent. We arrived at 9.30pm after a long day’s travelling. The front gate was open, the reception door was open, but it was un-staffed and in darkness (officially reception is open until 10.30pm). We spent 30 minutes searching for life and ringing a bell, but there were no signs of life. No note or key had been left for us. We were about to check into another nearby Hotel when I decide to walk across the road to the local restaurant/bar and found the proprietor ‘Fabio’ having his dinner. Although I had booked months in advance for seven nights, he appeared to have no idea that we were coming. The ‘included breakfast’ must be the world’s most minimal and is a disgrace – you get just a few packets of jam, some odd cornflakes, crackers and tea bags. No milk, coffee or bread/rolls is provided. The room is only cleaned and towels replaced twice a week. The breakfast was NOT re-stocked daily. Our shower had quite a lot of mould at the joints. Reception was virtually unstaffed for the week (try the local restaurant/bar) so there is no one to ask for advice on buses etc. Security was a joke. Fabio expects you to leave key on the reception desk each day. The reception door is left unlocked. The front gate is often unlocked too. The rooms do NOT have a safe. DO NOT STAY HERE unless you just want a room and the basic services (including customer service) are unimportant to you.

A potentially nice property is spoilt by it's very poor Management.

An excellent base to explore the Sorrento peninsula, and a ten minute stroll to the centre of town. The breakfast is minimal, but you could be happily self-sufficient as this is a comfortable and smart appartment building for self-contained travellers - the owner is helpful and happy to help if you are cheerful and polite. He recommends the excellent touist restaurant across the road, and had good suggestions for activities. The gates are only just wide enough for a small car, but no problem parking pre-season.

Splendida posizione e camere decisamente grandi anche se non splendidamente arredate

Sconsiglio vivamente questa struttura!!!! Ho trovato lo staff, a partire dal proprietario, totalmente assenti e poco disponibili per tutto; abbiamo dovuto spostarci le macchine da soli per uscire dal parcheggio ed al mio arrivo (da sola con un bimbo di 1 anno) il proprietario non mi ha neanche aiutato a portare le borse in camera; alla reception non c'era mai nessuno e quando li chiamavi (urlando per tutta la struttura) arrivavano con tutto comodo......sembra proprio che questo lavoro non gli piaccia.

le confort, la terrasse. l'emplacement par rapport aux services le cadre

trop près de la route et donc bruyant en journée

Sa situation géographique et son prix; Chambre tout à fait correcte.

Très bruyant !! Au point qu'il est impossible de dormir certains soirs, ce dont se moquent bien les gérants de la villa. Présence proche de 2 établissements diffusant de la musique très fort. Un accueil désatreux : avons été reçus à 14 h par le patron en pyjama ! Evite ses clients à tout prix. Enfin un petit déjeuner presque inexistant ; non réapprovisionné un jour, de même qu'une chambre non faite un jour.

Sono soddisfatta del soggiorno a Villa Rosa, tutto a disposizione nel massimo della pulizia e comfort.

Camera e bagno puliti ,e struttura abbastanza vicina al centro

All'arrivo (ore 14 ) nella struttura ho trovato la porta aperta , ma non c'era nessuno al telefono non rispondeva nessuno , ho trovato il gestore nel vicino bar, inoltre la colazione non rientrava nei servizi offerti a detta del gestore ( che dice di aver avvisato piu' volte booking) . il gestore ha mostrato che c'erano comunque fette biscottate , e bustine per il the' , direi non sufficenti per una giusta prima colazione .

Ottima la posizione, la pulizia della camera e la disponibilità del parcheggio gratuito.

Lo staff poco presente (probabilmente per il periodo di bassa stagione e le poche presenze nella struttura). La colazione mancava di bevande disponibili (erano presenti solo fette biscottate, marmellata e natrine).